<aside> đź’ˇ This guide explains the buying process on Paintball Vault.
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Buying paintball gear on Paintball Vault is set out to be safe and easy.
Paintball Vault enables secure payment processing and our team works hard to make sure transactions are safe, secure, and fair for both buyers and sellers. Paintball Vault understands the uncertainties with transacting online, and we’re here to support you in the process.
Paintball Vault Protection is one of the things that makes buying on Paintball Vault safe. By purchasing gear on Paintball Vault, you are automatically given Paintball Vault Protection on your order. Go here for more information on Paintball Vault Protection,
Found some gear that you’d love to own? Tap “Buy Now” to take you directly to checkout or “Add To Cart” if you want to keep shopping. Once you are ready to checkout, just follow the prompts from there to fill out your payment and shipping information. Your information is kept secure and is only used to ensure a safe and reliable transaction. Paintball Vault uses Stripe for it’s payment processing which is trusted by some of the world’s largest companies.
If you’re looking for a better deal, tap “Make An Offer” and let the seller know what price you’re willing to pay. Once you make an offer, the seller can choose to accept, decline, or make a counter-offer.
All offers and counteroffers are binding. If an offer is accepted by a seller, you have 48 hours to complete the purchase at the offered price. Buyers who do not purchase accepted offers may be restricted on offer access at the discretion of Paintball Vault.
Once your purchase is complete, you’ll get an emailed receipt and a Push Notification (with enabled permissions). It will include the original listing price, the total amount you paid and any applicable sales tax and shipping cost. You can also access your receipt directly from your Orders screen.
Once your order ships, you will receive tracking notifications for your order on your Orders Screen, as well as through email and Push Notifications.
After receiving your gear from your order, Paintball Vault will hold your payment for 48 hours from the time of delivery so you can rate the experience with the seller. If it’s been longer than 48 hours since confirmed delivery, we’ll rate the transaction for you as a positive experience. Once the transaction is rated, the seller will get paid and the transaction will be complete. Make sure to reach out with any issues before rating a transaction.